What happens when the communication app has no signal? How to fix this kind of problem? If you are interested in these questions, let us figure out the information below.
What Does Communication App No Signal Mean?
The definition of a communication app with no signal is that when we use our phone to call or send messages, there will be no signal. That is to say, when you attempt to make a call or send a message and the other end cannot hear you.
In addition, the status of the phone will display “no service” or “emergency calls only”.
Why Does Communication App No Signal Occur?
Many reasons cause this problem. Below are some of them:
1. Signals are weak in your area.
2. The SIM card used is faulty and cannot transmit signals properly.
3. The antenna cable is damaged due to using too much force while pulling out the SIM card. This may cause the phone to lose signals when making calls or sending messages. Therefore, you need to replace it with a new one.
4. The antenna cable has been broken because it was removed by force during repair work. To fix this problem, you should change a new antenna cable for your phone if it is possible.
Otherwise, you need to ask for help from a professional technician to fix the problem for you. You can find one on Repairpal if ever you have no idea where to find one in your area.
What Is The Best Thing To Do When This Problem Happens?
If you have the above problem and have no idea what to do, you can follow the steps below to fix the issue. If your phone is still under warranty, you can bring it back to the store directly for repair.
If not, you need to find a professional technician to do this job for you.
1: Find a SIM card that is compatible with your phone. If the SIM card that is installed in your phone is faulty, you should replace it with another one.
Cards from other networks or different countries usually won’t be compatible with your phone. Therefore, make sure that the one you are going to use is made specifically for your phone.
You can search on Google or go to the website of your mobile service provider (T-Mobile, AT&T, Verizon) to find out which cards they recommend.
2: Put the new SIM card into your phone. Open the SIM card tray and put it in its place according to the manual of your device or by watching a video online.
You can also ask an expert assistant to help you with this step if you don’t want to mess up anything on your device by yourself.
3: Restart your phone and check if this problem happens again after doing so. If it does, then you should call customer service and let them know about this problem so that they can assist you further.
These are some of the steps to fix this kind of issue especially from having no communication app signal.